QUESTIONS AND ANSWERS
What is cashback charged for?
For purchases made by card in the trade and service network (including abroad), except for those specified in the terms of "ConcordClub".
How can I check my cashback?
You can check the cashback account in the mobile application "NEOBANK for all".
How can I get my cashback?
It's very simple. In the mobile application "NEOBANK for all" on the widget "Cashback" click "Withdraw" and select the card on which your funds will be credited. Please note that the bank acts as a tax agent, so the transfer withholds and pays all taxes in accordance with applicable law.
What are the restrictions on receiving cashback?
There are no restrictions for customers using Premium cards :)
Where can I read the official ConcordClub rules?
The official rules of the program can be found at the link.
What if I don't want to be a member of the ConcordClub program?
If the client does not wish to participate in the bonus program, he is obliged to notify the bank in writing in free form, sending a request for details, specified in section 17 of the Public Agreement of Comprehensive Banking Services for Individuals of JSCB CONCORD.